{"id":696,"date":"2026-04-29T19:01:42","date_gmt":"2026-04-29T19:01:42","guid":{"rendered":"https:\/\/ioniawebdesign6.com\/buddycare\/?page_id=696"},"modified":"2026-05-11T14:02:17","modified_gmt":"2026-05-11T14:02:17","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ioniawebdesign6.com\/buddycare\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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Refund Policy<\/h1>\n

1. Return Eligibility<\/h2>\n

We accept returns within 7 days<\/strong> of receiving your order.<\/p>\n

To qualify for a return:<\/p>\n

    \n
  • Item must be unused<\/li>\n
  • Item must be in original packaging<\/li>\n
  • Proof of purchase is required<\/li>\n
  • Product must not show signs of damage caused by misuse<\/li>\n<\/ul>\n
    \n

    2. Non-Returnable Items<\/h2>\n

    The following items are not eligible for return:<\/p>\n

      \n
    • Used brush heads<\/li>\n
    • Opened hygiene-related products<\/li>\n
    • Clearance or promotional items<\/li>\n
    • Gift cards (if applicable)<\/li>\n<\/ul>\n
      \n

      3. Damaged or Incorrect Items<\/h2>\n

      If you receive:<\/p>\n

        \n
      • A damaged product<\/li>\n
      • A defective item<\/li>\n
      • The wrong item<\/li>\n<\/ul>\n

        please contact us within 48 hours<\/strong> after delivery with:<\/p>\n

          \n
        • Order number<\/li>\n
        • Photos\/videos of the issue<\/li>\n<\/ul>\n

          We will review and provide a replacement or refund where applicable.<\/p>\n

          \n

          4. Refund Process<\/h2>\n

          Approved refunds will be processed back to the original payment method within 7\u201314 business days<\/strong> depending on your payment provider.<\/p>\n

          Shipping fees are non-refundable unless the issue was caused by us.<\/p>\n

          \n

          5. Return Shipping<\/h2>\n

          Customers are responsible for return shipping costs unless:<\/p>\n

            \n
          • Wrong item was shipped<\/li>\n
          • Product arrived defective<\/li>\n
          • Product was damaged during delivery<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Refund Policy 1. Return Eligibility We accept returns within 7 days of receiving your order. To qualify for a return: Item must be unused Item must be in original packaging Proof of purchase is required Product must not show signs of damage caused by misuse 2. Non-Returnable Items The following items are not eligible for […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-696","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/ioniawebdesign6.com\/buddycare\/wp-json\/wp\/v2\/pages\/696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ioniawebdesign6.com\/buddycare\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ioniawebdesign6.com\/buddycare\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ioniawebdesign6.com\/buddycare\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ioniawebdesign6.com\/buddycare\/wp-json\/wp\/v2\/comments?post=696"}],"version-history":[{"count":12,"href":"https:\/\/ioniawebdesign6.com\/buddycare\/wp-json\/wp\/v2\/pages\/696\/revisions"}],"predecessor-version":[{"id":872,"href":"https:\/\/ioniawebdesign6.com\/buddycare\/wp-json\/wp\/v2\/pages\/696\/revisions\/872"}],"wp:attachment":[{"href":"https:\/\/ioniawebdesign6.com\/buddycare\/wp-json\/wp\/v2\/media?parent=696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}